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 4People Case Management System.



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Home BaseHome Base
a group of government, non-profits, faith based organizations, and concerned citizens use the 4People Case Management System to reduce homelessness and coordinate services to at-risk families and children in Benton and Franklin Counties, Washington State. As of 12/31/06 over 980 homeless or potentially homeless have been served.

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Kids ConnectKids Connect a group of 8 health care clinics and organizations use the Case Management system to connect kids to health care in Yakima County, Washington State. As of 12/06 over 2100 children have been served.

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Justice Centers
are exploring using 4People Case Management system to connect inmates with community resources prior to being released.

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Faith Based organizations are using 4People Case Management to share resources with at risk families.

 4People Case Management System TRAINING

Studies show that the greatest indicator of success for
at-risk families is an involved and informed caseworker.

Resource and Referral Database
A review of the Resource Database during which users will learn how to create agency and service profiles, complete required and optional information, and use tools to facilitate the process data entry process. As a recipient of this training with access to the Resource Database, you will learn how the type of information to collect on agencies providing services; how to enter this information to create profiles of agencies and their services; and use tools and resources to facilitate the data entry process.
Set up of the Fast Track tool and some tips for registering agency-specific resources into 4People's resource database.

Audience:
This training is only intended for those agency personnel assigned the responsibility to collect information on community resources used by the agency’s staff. Agency staff members responsible for enter agency and service profiles to be reference by case managers.

Prerequisites:

  • Completed Client Registry & On Line Support Assistant (OLSA) training.
  • Completed Comprehensive Case Management/CCM and HMIS training.
  • Knowledge of services and HMIS programs provided by your agency.
  • Understand What Case Management Configuration is Best for You?
  • An agency provided email account.
  • Data entry skills.
  • Time to enter and maintain resources in the database on monthly basis.
  • Knowledge of services provided by your agency.
  • In a position to communicate with outside agencies to collect information on agencies and services available in the community.

Approximate Duration:
1 hour

Objectives:

  • Understand the responsibilities and requirements of a user with access to edit the Resource Database.
  • Understand how to access, add and update agency and service profiles in the Resource Database.
  • Use data entry fields to enter meaningful information consistent with data entry formats.
  • Understand the basic and optional information needed to maintain useful profiles describing your agency’s services and those provided by other agencies serving clients.

Skills:

  • Locate and create agency and service profiles in the resource database.
  • Enter agency and service descriptions using available fields consistent with purpose and data entry formats.
  • Use fields to set the access of service profiles for CAN users.
  • Utilize tools to facilitate adding multiple services to one agency.
  • Use resources and job aides to assist in the data entry process.

Follow-Up:

  • Review CW activities and contact in 2 weeks and 1 month to address any further questions.


5210 W. 4th Avenue
Kennewick, WA 99336
Email: contact@4people.org
Telephone: 509.543.2910

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Community Calendars

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Emergency Preparedness in Washington State.

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CAN organization
helps with disaster relief
Link to CAN.org

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End Homelessness
try to help out...
Link to End Homelessness

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Grassroots.org
helps also with organization
Link to grassroots.org for Shelter Information
 

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Thanks to our sponsors * Compassion Grant * RECA Foundation *  Battelle * Home Base of Benton and Franklin Counties * Verizon Foundation
* Yakima Kids Connect
 * Skillsource of Wenatchee * United Way of Yakima* Chelan Douglas Health District * Benton Franklin Human Service Coalition.
 
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